Everything below is available as part of a single managed agreement, scoped to what your environment actually needs, with cloud workspace backup and management at the core. No a-la-carte guesswork.
The everyday layer — fast, direct help for the people who rely on their computers to get work done.
Desktop and laptop issues, including performance problems, application errors, operating system faults, and hardware issues, resolved quickly to minimize downtime and disruption.
Printers, scanners, and peripherals kept running, with connectivity, driver, and print-queue issues resolved across the network.
Local network, internet connectivity, and WiFi performance issues identified and resolved to restore reliable, secure access.
Full administration and independent backup for whichever cloud workspace your business runs on — most commonly Microsoft 365, with full support for Google Workspace as well.
Independent backup of your email, file storage, shared drives, and team chat — recoverable from accidental deletion, malicious changes, and retention gaps your platform’s native tools don’t fully cover.
Day-to-day administration of your Microsoft 365 or Google Workspace tenant, including user lifecycle management, licensing, baseline security configuration, and ongoing best-practice tuning.
Retention rules applied so critical content is kept for the required period and disposed of appropriately, supporting legal, regulatory, and internal governance requirements.
Sensitive data — financial records, client information, confidential files — protected from improper sharing with policy-driven controls across email and cloud apps.
Keeping every computer and server healthy, patched, and recoverable — before small issues become downtime.
Centralized, continuous monitoring of computers and servers, with automation and alerting so problems surface before they disrupt users.
Standard security and configuration rules — encryption, screen lock, device settings — enforced consistently across every device.
Operating systems and common applications kept current on security fixes, with scheduled and verified deployment, not just scheduled and forgotten.
Reliable file and system-image backups supporting fast restores after accidental deletion, corruption, or ransomware.
Continuous monitoring for suspicious behavior and advanced threats that traditional antivirus misses, with tools to isolate devices and support incident recovery.
Controlling who can get into what — so a stolen password stops being enough on its own.
Encrypted storage and sharing of passwords, keys, and credentials in place of spreadsheets, sticky notes, and reused passwords.
Centralized user provisioning and de-provisioning across systems, supporting least-privilege access so people only have what they need.
A second sign-in step across email, cloud, VPN, and admin access, significantly reducing the risk of account takeover.
Stopping phishing, malicious sites, and malware before they reach a person’s inbox or browser.
Inbound and outbound filtering to block spam, phishing, spoofing, and malicious attachments or links beyond standard mail security.
Known malicious or inappropriate sites blocked at the DNS level, with reporting and visibility into threats and blocked activity.
Isolated, protected browsing sessions that reduce exposure to drive-by downloads and malicious ads without slowing teams down.
Turning your team into a defense layer instead of the weakest link.
Ongoing monitoring for leaked usernames and passwords tied to your domain, with alerts so exposed accounts get reset quickly.
Short, practical training that teaches staff to recognize common threats and avoid unsafe actions — building a stronger security culture.
Controlled, safe phishing tests that measure susceptibility and target coaching where it’s needed most.
The infrastructure underneath everything else — kept secure, documented, and online.
Network equipment, firewall rules, and VPN access managed for secure, reliable connections and remote work.
Domain registrations, DNS settings, and ownership controls managed to reduce the risk of hijacking, misrouting, or downtime.
A modern business phone platform — calling, voicemail, routing, mobile and desktop apps — centrally managed and built to scale.
We’ll review what you have in place today — including your cloud workspace setup — and show you exactly where the gaps are.
